AUDITOR PROGRAMME FOR RETAIL & SHOPPING CENTRE AUDITORS
TRUSTED Certified Auditor Programme
Retail & Shopping Centre Certification Auditing
The TRUSTED Certified Auditor Programme is designed for Certification Body auditors, technical personnel and experienced professionals seeking competence in auditing customer-centric Retail and Shopping Centre Standards under the IRF Trusted Mark Certification Scheme.
The Programme combines retail sector knowledge with practical auditing skills, enabling participants to plan, conduct and report impartial, consistent and evidence-based certification audits.
What the Programme Covers
The Programme includes:
- IRF Trusted Mark Certification Scheme and Standards
- Auditor competence and responsibilities
- Understanding Retail and Shopping Centre operations
- Audit planning and preparation
- Document review and objective evidence
- Audit sampling techniques
- Scoring methodology and weightages
- Treatment of ‘Not Applicable (NA)’ requirements
- Mystery Audit inputs
- On-site Certification Audits
- Remote (e-Audits)
- Hybrid Audits
- Identification and recording of audit findings
- Nonconformities and corrective actions
- Audit reporting and recommendations
- Impartiality, confidentiality and professional conduct
- Practical audit exercises and case studies
The Programme places particular emphasis on practical audit judgement through realistic situations and case studies rather than relying solely on theoretical learning.
Eligibility
Certification Body auditors, technical personnel and professionals meeting the prescribed education, professional experience and sector competence requirements may apply.
Applications are reviewed by the IRF Trusted Mark Secretariat before admission.
Certification
Successful candidates are awarded the:
TRUSTED CERTIFIED AUDITOR
Successful completion of the Programme demonstrates completion of the prescribed Scheme-specific learning and assessment requirements.
Qualification, authorisation and empanelment as a Certification Body Auditor remain the responsibility of the respective Certification Body in accordance with its competence evaluation procedures and the applicable Scheme requirements.
Enquiries & Submissions
Priti Gupta, Sr. Manager
IRF Trusted Mark Secretariat
S-61A, Okhla Industrial Area, Phase II, New Delhi – 110020, India
Tel: +91 11 40525000 Ext. 207
Mobile: +91 88264 15472
Email: pritigupta@irftrustedmark.org
Website: www.irftrustedmark.org


