Trusted Professionals

Mechanical Engineer with 17 years of rich experience in Total Quality management and External Certification Audits for Integrated management systems like IATF 16949, ISO 9001/14001 & OHSAS 18001 etc. with high standards of integrity. Executing corrective and preventive action plan to avoid failures based on study of the present system ensuring optimal utilization of resources. Track record includes leading strategic initiatives in managing and executing various quality projects, successfully delivering them within time & budgetary constraints.

Exceptional in process enhancement involving analyzing organization’s critical business requirements identify potential opportunities, developing quality standards. Skilled problem identifier and trouble shooter able to pin point & resolve errors in early stages to avoid time / cost expenditures.

Young, Enthusiastic & Experienced Professional with having 11+ years of demonstrated history of working in the different industries including Certification Body, Ceramic, Steel & Fabrication with Engineering Mechanical as academic background.  Also Pursing Post Diploma in Environment Technology Management from Mahatma Gandhi Labor Institute from Ahmedabad.

Dixit Chauhan is currently working German Based Certification Body TÜV SÜD South Asia as a Lead Auditor – Management System. Performed hundreds of Audits in various industries like Mechanical, Engineering, Plastic, Rubber, Chemical, Ceramic, Paper & Printing. In current role involves performing 3^rd Party Certification, Surveillance and Recertification Audits in various multi-national companies against compliance of Quality Management Systems. Also responsible for auditor qualification, technical review and client support for QMS sector specific area.

12 years experience with different Organisations like Dabur india ,Surya pharmaceutical, Paras spices, APJ Lab. G.D.Foods Mfg(I)Pvt.Ltd in various spheres of Microbiology ,Quality Assurance and Quality Management.
Participated Several audits as a team leader Like WHO(Geneva),ISO 22K, ISO9001,Social audit & Third party audit,(Nestle,Ranbaxy, Zydus cadila, Abotte, Manne, Pepsico etc
Conducted Internal Audit Training programs, System implementation in different organization like Dabur ,Paras ,Surya, Apj Lab., G.D Foods etc..

Management, Brand Strategy , New product Launch, Advertising, Media Planning, Brand Activation, Research, Digital and Social media marketing. Previously Shibani was associated with Computer point Ltd and Hindustand Lever as Brand Manager.
At Future Lifestyle Fashions, has worked as Chief Brand Manager, Urbana, before she took over the role of Chief Marketing Officer, where spearheads the marketing function for a portfolio of 19 brands

A Result Oriented Professional with over 13 years of experience in the areas of Operations, MIS & Analysis, Project Management, Process Management, Retail Planning, Key Accounts, Space Planning, Customer Service, Business Development, Marketing, Team Management, Client Relationship Management across Retail & Banking industry.
Presently associated with UNLIMITED, A Value Fashion Family Retail store chain from the house of Arvind Ltd. Currently, heading the support office for UNLIMITED brand, driving the strategies to enhance the productivity of Operations through effective process management.

Highly motivated professional with relevant experience of 18+ years in Customer Service, Call Centre Management, Client Management, Omni channel retail footprint, Systems/Processes & Service Support Industry across globe in various sectors – BPO, IT, Banking & Retail. Continue to lead & deliver measurable customer centric initiatives enabling growth, process efficiency, cost optimization & customer satisfaction.

A law graduate from Symbiosis Law College, Pune, and with a LLM degree from Pune University, Mr. Sandip Kute has practiced in the Pune District Court and Bombay High Court till 2007. His areas of practice were criminal, labour laws, property matters, IPR etc.

Has worked in MIRC Electronics Ltd. (Onida) and thereafter in PJL Clothing Pvt. Ltd. (Pepe Jeans, London). Currently working as Head – Legal & Secretarial since October 2010 with Bestseller Retail India Pvt. Ltd. (Jack & Jones, Vera Moda & Only)and handles the entire litigation and non litigation & secretarial matters for Bestseller India group companies.

Riddhi Malhotra handle customer care for Vero Moda, Only and Jack n Jonesfor Pan India. She is a talent management professional with 10+ years’ global experience of Organizational & Leadership Development aligned to strategic corporate goals across diverse industries and in over 40 countries. Over these years she partnered with senior leadership to enable greatest possible results through people. She has also led large scale change management initiatives across; training and mentoring initiatives, and providing value through enhanced organizational effectiveness.As an experienced, leadership and life coach Riddhi is process focused to help lead & deliver bottom line results, and achieve talent engagement. She brings passion, enthusiasm, and energy to her coaching interactions. Riddhi is truly passionate about enabling development in individuals, teams and the overall organization.

Zain Shaikh handles Offline Marketing for VERO MODA at BESTSELLER Retail India Pvt. Ltd.

Nikhil has done hotel management from IHM Goa and has been associated with Max at Landmark group for past 10 yrs having at various positions. Presently heading Brand business at Max corporate office along with Spotlight stores pan India. Prior to that hehad been associated with Devyani International Pvt Ltd master franchisee for Pizza Hut in India for almost 3 yes.

He is a retail professional with over 12 plus years of experience in Buying, Planning, Merchandising, and Ecommerce. Have worked across Genders and categories like Apparel – Men’s, Women’s, Kid’s, Footwear and Accesories. With a strong entrepreneurial spirit I have handled verticals right from Product to Sales with complete top and bottom line responsibility of these verticals.

Ekta Malhotra is currently working as Senior Manager- Training & Knowledge Solution with
UK based Certification Body Intertek at their Mumbai office since 2008. She has more than a decade of experience (12 Years) in the field of management systems, auditing and trainings.

She manages Training vertical of business assurance and Accreditation. Her current role also involves performing 3rd party certification, surveillance and re-certification audits in various multi-national companies against compliance requirements of various management systems (namely ISO 9001, ISO 14001, OHSAS 18001, ISO 22301 and ISO 200000-1 & SQP).

As a qualified tutor she has delivered number of public / in-house training programs (Lead
Auditor, Internal Auditor and awareness Courses) for ISO 9001, ISO 140001, OHSAS 180001, ISO 20000-1, EHS Law, SA 8000. She has successfully conducted trainings and performed audit assignments in India and overseas locations. She is also responsible for QMS sector specific areas in technical and operational level as Accreditation Manager, which involves accreditation, auditor qualification, certification authority reviews and client support. In training role, she is involved in new products development, market analysis and development of strategies for business growth.

She holds a Masters degree in Plant Sciences and Graduate diploma in EHS Law. She is a
certified lead auditor for QMS (ISO 9k), EMS (ISO 14k), OHSAS 18000, ISO 22301 & ITSM (ISO 20k). She is also assessment team member for P-CMM. She has rich experience of assessment of quality, safety and environmental management systems and other business excellence models like P-CMM and EFQM in all the sectors. She has worked with organizations like HCL Technologies with their Quality department.

Ekta has conducted 650 trainings (Lead Auditor, Internal Auditor) and 1050 audits (Second Party and Third Party) for ISO 9001, ISO 14001, OHSAS 18001, SA 8000, ISO 20000 and other business excellence models (EFQM) in Intertek Germany, BASF, IDBI Bank, Syngen, Aditya Birla, Bilag Industries (Bayer Group), Raheja Constructions, Wipro, HCL Technologies, Gebbs Technologies, Geometric Limited, KPIT Cummins, Aptech, NIIT, Nucsoft, Arrk Solutions, Zydus and various other business sectors like banking, Education, Software, Textile, Ordinance factory.

Has persuaded education in D.E.(Industrial Electronics), BE (Electronics-Hons.) and has Experience in Database Administration, System Administration, Development, Implementation & Maintenance, Infrastructure Practice Lead, Delivery head, Senior Manager databases,
With Educational background as Diploma in Industrial Electronics & Degree in Electronics Engineering from Mumbai University and 23 years of working experience in the field of Information Technology in various segments like Software development Q.A. and Q.C. , Testing /Hardware/Networking/Web technologies/Training and software project management. Successfully completed
The IRCA UK Certified LA certification Course, in ISO 9001:2008, Quality Management Systems.
The IRCA UK Certified LA certification Course, in ISO 27001:2005, Information Security Management Systems.
The IRCA UK Certified LA certification Course, in ISO 18001:2007, Occupational Health Safety Assessment Series (OHSAS)
HANBAN, Beijing , China Language Center Electronics Media Certified Certification for International Chinese Language Proficiency Test Level 1 , HSK-1

He has a B.Tech. ( Metallurgical engg) from IIT Mumbai.

With a total work experience of more than 26 years he has been associated with the following organisations:

A] New Standard Engg. Co. : Production in Steel & Cast Iron Foundry – 2 years

B] Bharat Wire Rope Mfg.Co. : QA – Material Inspection, Laboratory , Third party inspection coordination , QMS implementation – 2 years

C} Voltas Ltd.: Air conditioning & Refrigeration Mfg, MEP Projects – QA, Production, Works Administration, Procurement, Strategic sourcing and Supply chain in Projects ,Business Excellence and Product Sales – 22 years

D] TuV India Pvt.Ltd. – Since Jan 2017 – Integrated Management Systems – Principal Trainer and Auditor

He Has successfully completed the following:

The IRCA UK Certified Lead Auditor certification Course, in ISO 9001:2008 and ISO 9001:2015, Quality Management Systems.

The IRCA UK Certified Lead Auditor certification Course, in ISO 14001:2015, Environmental Management Systems.

The IRCA UK Certified Lead Auditor certification Course, in ISO 18001:2007, Occupational Health Safety Assessment Series (OHSAS)

Senior Assessor – Business Excellence in Tata Group for Tata Business Excellence Model based on Malcom Baldridge National Quality Award , US , Criteria.

Certified Quality Analyst by TQMS

With over 17.5 years of experience, he has been associated with Management Systems for most of his career. His exposure to Management System Training, Auditing and implementation covers domains like Engineering Design, Delivery of Third Party Certification Services, Supply and Distribution and Manufacturing.

He has worked in several senior positions and have hand-on experience in delivery of Certification Services, Training, System Implementation and Management, Network support service operations, Technical, Project and General Management. He has been previously associated with organisations like Bureau Veritas Certification, Jacobs Engineering, Reliance Petroleum and Crompton Greaves.

He is currently Head – Mumbai Region and Accreditation Manager at TUV India Pvt. Ltd., Mumbai

· The IRCA Certified Lead Auditor certification Course, in ISO 9001, Quality Management Systems.

· The IRCA Certified Lead Auditor certification Course, in ISO 14001, Environmental Management Systems.

· The IRCA Certified Lead Auditor certification Course, in ISO 18001, Occupational Health Safety Assessment Series (OHSAS)

· The IRCA Certified Lead Auditor certification Course, in ISO 27001:2005, Information Security Management Systems (ISMS)

· The APMG recognised Certified Lead Auditor certification Course, in ISO 20001-1, Information Technology Service Management (iTSMF)

· The IRCA Certified Lead Auditor certification Course, in ISO 50001, Energy Management Systems (EnMS)

At 23, armed with a natural flair for being friendly and pragmatic, Ruth began working in operation at Hidesign with no prior retail experience. Making the most of a challenging phase in the West, she emerged as a young leader and ace fire-fighter. Her performance in Mumbai landed her in Hyderabad as the company’s youngest Regional Head, where once again she proved she was tougher than she looked. Ruth’s talent for writing was soon discovered and she co-authored the company’s first brand book. She now uses her years of front end experience to lead the training and visual merchandising to enhance the customer experience.

Starting as a customer ten years ago, then a consultant five years later, to joining the management board three years back, Sachin’s connection with Enrich Salons & Academy just got stronger along the way. Through this time he has seen the institution from outside in, a perspective that has helped immensely.  He has brought his understanding of consumer behavior, communication, and new age mediums to have a better quality of engagement with the customers, by articulating and nurturing the brand essence both outside and inside the company. At a time that it grew significantly in just a few years to its present presence of five cities, fifty eight salons, serving over a lakh of customers month on month.

After two decades of building brands in the advertising industry across a whole host of industries, Sachin decided to go independent and explore brand building by working as a white-labeled consultant from within organizations. The first few mandates were from consultancies in brand valuation, advertising and retail. In addition he also got back to his passion for teaching with a stint in the business school from where he graduated. Enrich Salons & Academy started as one such consulting assignment that just grew and grew.

In this age of Customer Experience, it is critical that Enrich focusses on initiating and managing a whole host of processes across all Customer touch points. Whether it is segmentation of customers, using analytics to identify better ways to fulfil their requirements, initiating conversations that help get Customer feedback, making inroads into digital space, harnessing new technology platforms for acquiring new or managing these, Sachin’s effort is to ensure that Enrich is ahead of the curve.

With over five years of experience in the customer engagement and experience space, Miheer has a solid background of customer service.

In his current role at Enrich, he is in charge of engaging with customers via offline and online media, and making customer experience better.

She is a corporate lawyer and trail advocate based in Bangalore, India. With her career that has spanned more than 12 years, She has acquired significant expertise in defending clients in the court of law and servicing sectors including the Information Technology and  Retail. She holds a master’s degree in business laws from National Law School of India University.

She is currently the Asst. Manager –Legal for Levi Strauss & Co., South Asia. Previously, she worked in Sonata Software in the legal and compliance function and Udwadia and Udeshi, Solicitors and Advocates as an trial advocate. Overall she has experience in litigation management and providing strategic legal advice to the businesses ensuing compliance with the prevalent laws, litigation management and drafting, vetting and negotiating of commercial contracts and real estate transactions.

Mr. Sanjay Bakshi, the founder of JORSS – a Market intelligence, Solutions & Services hub, is a certified Consultant & Trainer for IRF Trusted Mark Certification Scheme for retailers. He is a renowned Consultant and among the key industry observers and analysts. Aided by his expertise for industry analysis, building knowledge banks and market intelligence, he is regular contributor to various industry works; Development of IRF Trusted Mark Certification Scheme being one of them.

25 years of overall experience, including 12 years of experience of retail industry. Extensive experience of entire backend and front-end retail operations. Proficiently setup scalable systems, processes and Controls, formulated sourcing strategies adeptly, managed logistics and completed end-to-end vendor identification/development. A strategic planner, with expertise in implementing cost saving measures to achieve cost reduction in terms of material, procurement costs and logistics cost. Extensive experience in exploring & developing new dealers, accelerating growth & achieving goals.

Mr. Shah’s proficiency in Marketing, Supply-chain, Retail-Operations, Warehouse-management, Business-expansion gathered over a span of 12 years where he took V-Mart from a tally of 4 stores to a formidable 136 stores and counting as of today, has helped him propel the growth of V-Mart and establish it as the fastest going fashion retailer in the country.

Joined the firm in an initial stage of 4 stores, framed SOPs, setup the processes from ground level, grew the firm from a nascent stage in 2004 to a current state of 122 stores in India. By March 2017, we intend to be around 155 + stores. Performed as a core team member for developing strategies for Revenue growth from 12 Crores to around 900 Crores. Managed manpower of almost 4000 employees. Trained, motivated & created a talent search program for Internal development & requirement fulfillment. Managed projects and reduced the project duration to 63% of original duration. Completed projects within 70% – 75% of budgeted cost. Developed the VM Standard SOP for complete store chain. Proactively initiated & performed the role of torchbearer for implementing the CRM & CLP program for entire retail store chain. Ventured onto the horizon of Digital media for marketing. Played an instrumental role in expansion of firm by carefully evaluating & entering into Tier 2, 3 & 4 cities

Ms. Shailly Singh is a post graduate in Microbiology & PGDBA in Operations with Total 8 years of rich experience in Q.A. Department. Presently she is working with Haldiram snacks pvt.ltd. as a Sr.Executive Microbiology department.

She has one month training experience with Ranbaxy pvt.ltd.Gurgaon & three months with National Institute of Immunology. She has also attended several training programme like BIS,ISO,HACCP,Ion
Exchange etc. during her tenure.

Mr. Satish Saini holds a dregree in MBA. Over 23 years of documented record of decisive executive leadership in well known organisations. Currently associated with  Liberty Shoes Ltd. At Gurgaon since August 2007 as CFO and Head Commercial (Retail).

By way of holding responsible positions across the career span, he has developed practical understanding of business management aspects encompassing Finance & Accounts, Commercial which includes finalisation of business plans, commercial terms of lease agreements and with other various vendors.

He has proven abilities in managing Finance & Commercial working with focus on maximisation of value.

He expertise in managing Liaison work through effective relationship management skills; handling critical issues and resolving them with ease.

He is an enterprising leader with excellent negotiation, decision making and organisational skills.

He also expertise in managing budgets, variance analysis and implementation of corrective actions.

Kashif Hussain, Business Development Manager, Soch Studio, has over 6 years of experience in franchising, consulting, marketing and retail across the Middle East and Indian region. He has advised over 100+ clients over 5 years of management consulting experience, brought brands like BG Cleaning Systems (Iceland), Manhattan Pizza and Attirance SIA Cosmetics to India.

Before joining Soch, he has worked with several innovative startups like Laundrybox Dubai LLC and The Dorm Shop in strategy, planning and business expansion.

A seasoned franchise enthusiast, who brings in a lot of warmth, courteousness and serious professionalism to franchising. Works closely with the team members in customer servicing and adherence’s to systems, while bringing joy to several high net worth groups, companies and individuals.

A  Certified Success and Master Spirit Life Coach through ICF and CCA approved programmes has been passionately providing performance improvement solutions to industries as Performance Coach. His three decade experience in industry is well integrated with management systems & life skill.

He is expert in Environment, Quality, OHS AS & Energy management systems in the areas of implementation, improvement and integration. Trained & experienced to deliver Trainings using Accelerated Training Techniques and Interactive Training Delivery Techniques. Former IRCA approved Tutor and Auditor in ISO Management Systems.

He is also a trained CDM Validator / Verifier, >15 CDM projects Validator, >3 CER Issuance. Participated in COP-15, COP-18 and International Carbon Conclaves at Cologne, Singapore, Nairobi etc. Member of Roaster of Experts of UNFCCC Methodology Panel.

He has Conducted CDM trainings & study of CDM potential in SAARC countries and published report detailing reasons of poor performance of CDM.

With 30 years of well-rounded experience in reputed manufacturing industries involving all functions i.e. Production, Utilities, QA, Effluent Treatment, Packaging, Technical Services and Management Systems etc., he works with industries for providing implementable solutions leading to tipple bottom line benefits.

He is also NABCB assessor for ISO 9000, ISO 14000, OHS AS 18000 & member of National Technical Subcommittee (BIS) for drafting ISO standards related to Environmental Management.

Started carrer in Law with Government of India (Public Sector) and worked for almost 9 years in handling legal affairs without limiting to Documentation of various financial structures, financial closures, loan agreement, debt structuring, mortagages, rupee term loans and retail financing.

Hands on experience in Legal appraisal and due diligence of various Infrastructure Projects like, power, transport, road, waste management, sports facilities, retail and commericial projects.

Hands on in Prevention of Food Adulteration compliances, Package Commodity Rules, Drugs and Commodiites, Excise and Labor Laws.

Handled and documented portofilio worth $1.2 Bn.

Presently, handling the legal affairs one of the India’s reputed and biggest industrial house RPG group, looking after the legal affairs of Spencer’s Retail Limited, Music World, Books and Beyond and ABP

Specialties: Commercial Leases, Conveyancing, Mergers, Amalgamation, Prevention of Food Adulteration, Documentation, Legal appraisal, compliances, vendor management, concessionaire management, business conducting formats etc, wieghts and measures, drugs and cosmetics, litigation, company law

Mr. Arvind Kumar Maurya holds the degree of M.Sc. with Microbial Technology and is currently pursuing MBA in International Business.

With a work experience of 7 years, he is presently working with Haldiram Innovation And Training Centre as an Asst. QA Manager.

He has worked with esteemed organization like The Lalit Golf and Spa Resort, Goa as Asst. Hygiene Manager, Sodexo Food Solutions, Delhi as QHSE Manager, Bush Foods Overseas Pvt. Ltd., and Sonepat (Microbiologist and Chemist).

Educational Qualifications:
Graduate in Mechanical Engineering (B.E) (1985)
Post Graduate in Industrial Metallurgy (M Tech) (1989)

Industry Work Experience:
Around 27 years of work experience in various fields comprising of Engineering Education, Banking,
Manufacturing, Energy Conservation, Occupational Health & Safety, Quality Assurance, Quality
Management, New product development, Value Engineering, Sales, Marketing, Management System
Certification Services and related training, international services, and operations.

Presently employed with Bureau Veritas Certification (BVC) as General Manager, Training Services,
South Asia Region & Global Accreditation, IRCA
Qualified as Lead Auditor and Tutor for ISO 9001, 14001, BS OHSAS 18001, ISO 50001 and ISO / TS
16949 & ISO 55001
IRCA Qualified Lead Tutor for QMS,EMS & OHSAS and EnMS (ISO 50001), Tutor for more than 40
different training courses of BVCI, including Integrated Management Systems, ISO/TS 16949:2009 etc
Conducted over 1000 days of 3rd party audits and 200 lead auditor training courses on ISO 9001,
ISO 14001, BS OHSAS 18001 and ISO 50001 training in India, USA, Africa and Europe.

Area of Expertise:
Technical expertise in the areas of New Product Development and import substitution in high alloy Steel
for automotive application, Energy conservation projects (Waste heat recovery in Rolling mill
furnaces, Electric Arc Furnaces, Tundish and Ladles, heat treatment furnaces). Product and
application engineering.
Techno commercial experience in the areas of key customer account handling. marketing strategy,
corporate planning, new business development, customer service and customer engagement.
Hands on experience in implementation of QMS, EMS, TS 16949, & Occupational Health and Safety
Management System in the industry.
His last assignment before joining BVC in 2006 was Chief of Marketing Strategy and New Product
Development at Mukand Ltd one of the world’s best alloy steel manufacturing companies

A Gold medallist in B.Sc graduation in Footwear Technology with an emphasis in production & Operation Management from Footwear Design & Development Institute.

Joined Reliance in 2015 to handle and lead Quality functions. Held various positions prior to joining Reliance in the quality domain. Associated with Bata India Ltd and handled Planning, Sourcing & Quality portfolios based out of Kolkata. Also worked with Stylo Shoes Pvt Ltd in merchandising function.

After completing BBA (IT) from Symbiosis Pune, Ronit worked as a professional intern with the Retail & Leisure Advisory division of Jones Lang LaSalle (JLL), an American professional services and investment management company specializing in real estate. He has been hired as an Executive Retail by the Integrated Facilities Management department of JLL Gurgaon office. Ronit also holds a degree (Sangeet Visharad from Rabindra Bharati University) in Tabla and has won many awards for excellence and appreciation in music, sports and extra curricular activities.