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Advanced Career-Orientented Program on Customer Service Excellence

IRF Trusted Mark Certificate- Symbol of quality standards and Management system.

IRF Trusted mark is a symbol of quality standard and quality management system, practiced within retail and Shopping mall business.

It’s a voluntary, independent ISO-IEC 17065 audit which help organization improve product and service levels. Meeting customer expectations and improving customer satisfaction are key elements of success and IRF trusted mark helps you in continuous audit, surveillance and improvements.

It’s advisable to revisit the process and systems and take proactive measures in ever changing customer expectations, tools and team only to ensure the level of service is delivered as designed and consistency maintained as expected.

It’s an impartial way to assess risk and address them for progress.

Its goes without saying that the ever changing environment of business, systems to work, competency of team, we must visit our process and systems and make regular amendments to keep pace with competition and assure your best flexible approach without lagging behind the benchmarked consumer satisfaction planned by us.