Comments

  • Mohit Khattar

    From Mohit Khattar on TRUSTED E SHOP

    The feedback comments on Trusted E-shop Criteria documents were submitted on 13th July 2016

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED E SHOP

      Your feedback comments on Trusted E-shop have been incorporated suitably

  • Pankaj Patel

    From Pankaj Patel on TRUSTED FUNZONE

    For Fun Zone:
    1. Permission is required to be obtained from the Collector for running play zone2. Separate licence is required for the machines operated in the Fun Zones3. Further NOC from Electricity inspector and Fire Officer is required

  • Sanjay Singh

    From Sanjay Singh on TRUSTED RESTAURANT

    The feedback comments on Trusted Restaurant Criteria documents were submitted on 5th July 2016

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED RESTAURANT

      Mr. Sanjay
      Thanks for your feedback. We welcome your inputs and have used them suitably.

  • Shweta Pandey

    From Shweta Pandey on TRUSTED RESTAURANT

    The feedback comments on Trusted Restaurant Criteria documents were submitted on 13th July 2016.The comments submitted were also followed by later date telephonic discussion.

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED RESTAURANT

      Ms. Pandey,
      Thanks for your comments and suggestions on Restaurant criteria. We incorporated them suitably.

  • Dr A K Tyagi

    From Dr A K Tyagi on TRUSTED RESTAURANT

    Draft criteria for retails brands retailing food and beverages services through brick &Mortar Outlets is very good. We should also include monitoring of Minimum 12 points related to food safety on each outlet.This will full fill significant requirement of Food safety.

  • Rahul Shinde

    From Rahul Shinde on TRUSTED RESTAURANT

    We have a philosophy called Customer Mania. Our team members go the extra mile to delight our customers. To enhance customer experience we guarantee taste and replace food if customer is not happy.
    Our Kitchen tours for customers give them the opportunity to see the quality standards and stringent processes followed at our restaurants in preparing food.

  • Unnat Varma

    From Unnat Varma on TRUSTED RESTAURANT

    Our team members show 100% YES! Attitude and are indoctrinated with Customer Mania. It is weaved into every aspect of our training.
    Our restaurant teams strive to delight our customers and encourage customers to ring the Customer Mania Bell that’s at the threshold of each our restaurants on their way out. The ringing bell tells us minute by minute if we have delighted our customers and encourages us to do even more.

  • Rahul Shinde

    From Rahul Shinde on TRUSTED RESTAURANT

    We are excited about the Trusted Certification Scheme for Restaurants. We at KFC believe in Customer Mania and to enhance customer experience we guarantee taste and replace food if customer is not happy. We are glad to see the bench marking in different areas from regulatory compliance to systems & customer practices is incorporated appropriately in the Trusted Certification Scheme. We wish success to IRF on the launch of Trusted Mark.

  • Unnat Varma

    From Unnat Varma on TRUSTED RESTAURANT

    Our team worked closely in developing the Trusted Certification Scheme & look forward to see faster adoption of Trusted Mark in Indian QSR segment. Our systems and practices as well as training & customer response mechanisms such as customers ringing the bell on their way out, are one of a kind in the industry. We believe that Trusted Mark would encourage restauranteurs to innovate continually to ensure customer satisfaction & adhere to quality standards.

  • Sanjay Pandey

    From Sanjay Pandey on TRUSTED CARE

    Sportsfit submitted its feedback comments on Trusted Care criteria on 24th June 2016. Hope you have received them?

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED CARE

      Mr. Pandey,
      Thank you for the feedback comments. We are in receipt of the same and have considered your inputs

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