With over five years of experience in the customer engagement and experience space, Miheer has a solid background of customer service.
In his current role at Enrich, he is in charge of engaging with customers via offline and online media, and making customer experience better.
She is a corporate lawyer and trail advocate based in Bangalore, India. With her career that has spanned more than 12 years, She has acquired significant expertise in defending clients in the court of law and servicing sectors including the Information Technology and Retail. She holds a master’s degree in business laws from National Law School of India University.
She is currently the Asst. Manager –Legal for Levi Strauss & Co., South Asia. Previously, she worked in Sonata Software in the legal and compliance function and Udwadia and Udeshi, Solicitors and Advocates as an trial advocate. Overall she has experience in litigation management and providing strategic legal advice to the businesses ensuing compliance with the prevalent laws, litigation management and drafting, vetting and negotiating of commercial contracts and real estate transactions.
Mr. Sanjay Bakshi, the founder of JORSS – a Market intelligence, Solutions & Services hub, is a certified Consultant & Trainer for IRF Trusted Mark Certification Scheme for retailers. He is a renowned Consultant and among the key industry observers and analysts. Aided by his expertise for industry analysis, building knowledge banks and market intelligence, he is regular contributor to various industry works; Development of IRF Trusted Mark Certification Scheme being one of them.
25 years of overall experience, including 12 years of experience of retail industry. Extensive experience of entire backend and front-end retail operations. Proficiently setup scalable systems, processes and Controls, formulated sourcing strategies adeptly, managed logistics and completed end-to-end vendor identification/development. A strategic planner, with expertise in implementing cost saving measures to achieve cost reduction in terms of material, procurement costs and logistics cost. Extensive experience in exploring & developing new dealers, accelerating growth & achieving goals.
Mr. Shah’s proficiency in Marketing, Supply-chain, Retail-Operations, Warehouse-management, Business-expansion gathered over a span of 12 years where he took V-Mart from a tally of 4 stores to a formidable 136 stores and counting as of today, has helped him propel the growth of V-Mart and establish it as the fastest going fashion retailer in the country.
Joined the firm in an initial stage of 4 stores, framed SOPs, setup the processes from ground level, grew the firm from a nascent stage in 2004 to a current state of 122 stores in India. By March 2017, we intend to be around 155 + stores. Performed as a core team member for developing strategies for Revenue growth from 12 Crores to around 900 Crores. Managed manpower of almost 4000 employees. Trained, motivated & created a talent search program for Internal development & requirement fulfillment. Managed projects and reduced the project duration to 63% of original duration. Completed projects within 70% – 75% of budgeted cost. Developed the VM Standard SOP for complete store chain. Proactively initiated & performed the role of torchbearer for implementing the CRM & CLP program for entire retail store chain. Ventured onto the horizon of Digital media for marketing. Played an instrumental role in expansion of firm by carefully evaluating & entering into Tier 2, 3 & 4 cities
Ms. Shailly Singh is a post graduate in Microbiology & PGDBA in Operations with Total 8 years of rich experience in Q.A. Department. Presently she is working with Haldiram snacks pvt.ltd. as a Sr.Executive Microbiology department.
She has one month training experience with Ranbaxy pvt.ltd.Gurgaon & three months with National Institute of Immunology. She has also attended several training programme like BIS,ISO,HACCP,Ion
Exchange etc. during her tenure.
Mr. Satish Saini holds a dregree in MBA. Over 23 years of documented record of decisive executive leadership in well known organisations. Currently associated with Liberty Shoes Ltd. At Gurgaon since August 2007 as CFO and Head Commercial (Retail).
By way of holding responsible positions across the career span, he has developed practical understanding of business management aspects encompassing Finance & Accounts, Commercial which includes finalisation of business plans, commercial terms of lease agreements and with other various vendors.
He has proven abilities in managing Finance & Commercial working with focus on maximisation of value.
He expertise in managing Liaison work through effective relationship management skills; handling critical issues and resolving them with ease.
He is an enterprising leader with excellent negotiation, decision making and organisational skills.
He also expertise in managing budgets, variance analysis and implementation of corrective actions.
Kashif Hussain, Business Development Manager, Soch Studio, has over 6 years of experience in franchising, consulting, marketing and retail across the Middle East and Indian region. He has advised over 100+ clients over 5 years of management consulting experience, brought brands like BG Cleaning Systems (Iceland), Manhattan Pizza and Attirance SIA Cosmetics to India.
Before joining Soch, he has worked with several innovative startups like Laundrybox Dubai LLC and The Dorm Shop in strategy, planning and business expansion.
A seasoned franchise enthusiast, who brings in a lot of warmth, courteousness and serious professionalism to franchising. Works closely with the team members in customer servicing and adherence’s to systems, while bringing joy to several high net worth groups, companies and individuals.
A Certified Success and Master Spirit Life Coach through ICF and CCA approved programmes has been passionately providing performance improvement solutions to industries as Performance Coach. His three decade experience in industry is well integrated with management systems & life skill.
He is expert in Environment, Quality, OHS AS & Energy management systems in the areas of implementation, improvement and integration. Trained & experienced to deliver Trainings using Accelerated Training Techniques and Interactive Training Delivery Techniques. Former IRCA approved Tutor and Auditor in ISO Management Systems.
He is also a trained CDM Validator / Verifier, >15 CDM projects Validator, >3 CER Issuance. Participated in COP-15, COP-18 and International Carbon Conclaves at Cologne, Singapore, Nairobi etc. Member of Roaster of Experts of UNFCCC Methodology Panel.
He has Conducted CDM trainings & study of CDM potential in SAARC countries and published report detailing reasons of poor performance of CDM.
With 30 years of well-rounded experience in reputed manufacturing industries involving all functions i.e. Production, Utilities, QA, Effluent Treatment, Packaging, Technical Services and Management Systems etc., he works with industries for providing implementable solutions leading to tipple bottom line benefits.
He is also NABCB assessor for ISO 9000, ISO 14000, OHS AS 18000 & member of National Technical Subcommittee (BIS) for drafting ISO standards related to Environmental Management.
