Comments

  • Monali Mahajan

    From Monali Mahajan on TRUSTED RESTAURANT

    Licensing and Compliances thereof are two different aspects and differs as per the size and format of the store. However, considering the hypermarket format of the business, below are the broad pointers which need to be covered.1. Shop and Establishment Act. Labour compliances which include licenses, necessary approvals as well as regular online compliances and maintenance of records and registers.2. Considering the Hypermarket format of the business also includes the FSSAI Act as well as Essential Commodities Act needs to be very clearly covered.3. Labeling and Branding Compliances as well as Legal Metrology Act need to be covered in detail including calibration and stamping of weights and measures.4. APMC guidelines and act as well as acts with respect to the regional requirements like Trade Unions, Mathadi etc needs to be covered.

  • KK Gupta

    From KK Gupta on TRUSTED MARK APPLICATION PROCESS

    Trust 201
    1. How does self- evaluation effect audit stringency?2. Do CB audit against desired Stars OR is it that client is audited without prejudice to any star rating?3. Having obtained say 5 star initially but unable to maintain the same during annual audits … what it will be dealt with?

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED MARK APPLICATION PROCESS

      1. Self-evaluation is independent of final audit by CB. It not only provides transparency to the process but also allows retailer to know and prepare itself for the required Standards before final audit. The retailer would know its competence level before going for audit through self-evaluation2. CB’s audit would not be influenced by self-evaluation by retailer. It would be impartial and genuine as per laid down guidelines3. As per CC meeting on 8th Sep 2016:Fluctuations in the rating during the certification cycle –a. During surveillance audit there is possibility that an outlet shows drop in star ranking. Such outlet will be allowed a window of 30/60 days to correct its ratings through re-audit. If score improves the earlier rating will be reinstated. If score does not improve then the outlet would have lower rating as per audit findings.b. The above window is available to the retailer provided number of lower rated outlets do not exceed threshold of 30%. If retailer receives multiple ranking, lowest 30% ranked outlets shall be re-audited.

  • Gibson Vedamani

    From Gibson Vedamani on TRUST 100 – TRUSTED SCHEME MANUAL

    From the documents that IRF team has created one can understand the hard work done in the area of developing and adopting the right criteria for evaluation and certification of retailers. I am happy to see that the quality management systems and processes have been put on centre stage for achieving the tasks ahead.

  • Ramesh Koregave

    From Ramesh Koregave on TRUST 203 – CB PERSONNEL COMPETENCE GUIDELINES

    We at BV have gone through all criteria documents as well a certification scheme. With many inputs such as assessment manday calculations, assessment costs, qualifications of personnel involved in audits and decision making….IRF has reached a stage of launching scheme within 17065 compliances by CBs.

  • Gibson Vedamani

    From Gibson Vedamani on TRUSTED CARE

    From the documents that IRF team has created one can understand the hard work done in the area of developing and adopting the right criteria for evaluation and certification of retailers. I am happy to see that the quality management systems and processes have been put on centre stage for achieving the tasks ahead.

  • Ramesh Koregave

    From Ramesh Koregave on TRUSTED CARE

    We at BV have gone through all criteria documents as well a certification scheme. With many inputs such as assessment manday calculations, assessment costs, qualifications of personnel involved in audits and decision making….IRF has reached a stage of launching scheme within 17065 compliances by CBs.

  • R S Roy

    From R S Roy on TRUSTED SHOP

    Declaration A. Regulatory Compliance (A.1 – A.4)The word Declaration still not deleted. Please do the needful

  • R S Roy

    From R S Roy on TRUSTED SHOP

    Back to Trusted Document – should be Back to Trusted DocumentsClick should take the visitor to Trusted Documents Page

  • Gopal Naik

    From Gopal Naik on TRUSTED SHOP

    We have perused the template sent by you and have following suggestion to make in addition to what has been suggested in the template. It may be noted that some criteria may be dependent upon product specific for the store/ size of the store/ its location i.e. stand alone/mall etc.
    Under Regulatory Compliance Template , it will be advisable to put into buckets i.e. licenses/registration/approvals/permission under one category. Having obtained there are license conditions which every License holder is required to comply with the same and hence Compliance is put in a separate bucket.A)Licenses/Registrationa. License under Contract Labour Actb. Certificate of Registration Principal employerc. Licenses by contractorsd. Occupation Certificate for shop/ Completion Certificate for premisese. Approved as Commercial Premises by local authorityf. Trade License /NOCg. Calibration certificate for weighing scaleh. Repacking License under Legal Metrology Acti. Sexual Harassment at workplace Act, 2013j. Insecticide Licensek. Civil Supply License under Essential Commodities Actl. Fire NOC/Fire Advisory Certificatem. Manufacturing License for Bakeryn. Agricultural Produce Marketing Committee (APMC) licenseo. License under Drugs and Cosmetic Act/ OTC (Over the counter) licensep. Non Veg Licenseq. Valet Parking Licenser. Signage/ Hoardings display permission by local authoritys. Consent letter from pollution Control Board to operate DG Sett. Enrollment under PF Act and ESICu. Import licensev. Warehouse (Distribution Centre) /Repacking Centre (RPC) i Repacking License under Legal Metrologyii Factory License
    B. Statutory compliance1. Human Resources (Labour Act)a. No. of Employees Working in Store / Zone as per License issued under Shop & Establishmentb. Nomination Of Person by Principal Employer to be present at the time of wage disbursementc. Exit of Female Employees as per timing of Shop & Establishment Act2. Register / Notice Maintaina. Register – Maternity Benefit Actb. Register – Payment of Bonus Actc. Notice of Change / Opening Under Gratuity Actd. Notice of Person Responsible to receive notice under Gratuity Acte. Register of Employee Attendance under Minimum Wages Act / Shops & Establishment Actf. Register – Wages of Employee under – Minimum Wages Act / Shops & Establishment Actg. Register of Leave and Leave Card Under – Minimum Wages Act / Shops & Establishment Acth. Employee File having – Appointment letter, Wages Slip.i. Register of employee – Under ESICj. Register of Over time / Fine / Damages & Lost / Advance – Under Shops & Establishment Act / Minimum Wage Act / Payment of Wages Actk. Inspector Visit Book – Under Shops & Establishment Act / Minimum Wages Act3. Returns – Submit Under Labor Acta. Annual Return under Shop & Establishment Actb. Annual Return – Maternity Benefit Actc. Annual Return – Minimum Wages Actd. Annual Return – Payment Of Wages Acte. Quarterly Return – Employment Exchange Actf. Annual Return – Payment Of Bonus Actg. Quarterly online Submission under Equal Remuneration Acth. Monthly returns of PF, ESIC and LWF (Labour Welfare Fund) contribution
    4. Display- Licenses / Abstract / Noticesa. Display of All Licenses / Certificateb. Abstract of All Labor Actsc. Notice of Weekly Store Closer dayd. Notice of holidays and weekly off of the employeee. Display Notice of not working Child Labor in Shop / Establishment in prescribed Formatf. Display the copy “Sexual Harassment Committee” process of reporting5. Administration (Contractor’s Related)a. Register of Muster Roll – Under Contract Labor Actb. Register of Wages – Under Contract Labor Actc. Register of Over time / Advance / Fine / Damages & Lost – Under Contract Labor Actd. Deposit of Full Amount Provident Fund by Contractor as paid by Pantaloonse. Deposit of Full Amount ESIC by Contractor as paid by Pantaloonsf. Return for Commencement & Completion of work by Principal Employerg. Return by Principal Employer for Contract Labour Employedh. Return by Contractor for Contract Labour EmployedC. Other RequirementsA Vendor code of conduct manualb Vendor registration form (Pre verification for enrolment)c. Observance/ adherence to of MSME guidelines for vendorsd. Employee Code of Conduct Manual
    Should you require any clarification ,please let us know

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED SHOP

      Your feedback comments on Trusted shop and Regulatory compliance have been incorporated suitably

  • Hoshi Bhagwagar

    From Hoshi Bhagwagar on TRUSTED SHOP

    Infiniti Retail submitted its comments on Trusted shop Criteria document on 17th June 2016

    • Trusted Mark Secretariat

      From Trusted Mark Secretariat on TRUSTED SHOP

      Your feedback comments on applicability and non-applicability of criteria for Trusted shop have been incorporated suitably

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